Oblate Service Corporation

IT Technical and Webmaster Jobs at Oblate Service Corporation

IT Technical and Webmaster Jobs at Oblate Service Corporation

Sample IT Technical and Webmaster Job Description

IT Technical and Webmaster


OBLATE SERVICE CORPORATION

OBLATE SCHOOL OF THEOLOGY

JOB OPENING

The Oblate School of Theology is seeking candidates for the following employment opportunity:

Position Title: IT TECHNICAL and WEBMASTER

Position Status: On-Site, Full-Time, Exempt

Summary of Description

The IT Technical and Webmaster is responsible for supporting faculty in hybrid distance education courses, maintaining, and troubleshooting IT systems, and managing the school's web presence. This role includes technical support for learning management systems (currently Zoom™ and Moodle™), workstation upgrades, and audio/video system monitoring. The position also involves documenting and communicating system issues and recommending performance improvements.

Essential Duties and Responsibilities

  • Provide technical support for faculty teaching hybrid-distance education courses.
  • Assist with training and support in Zoom™ and Moodle™ platforms.
  • Provide assistance with Zoom™ live streaming for a few special presentations, such as Doctoral dissertation defenses, graduation ceremonies, and other events, as needed.
  • Troubleshoot and upgrade workstations and related hardware/software.
  • Plan and execute plugin and website updates
  • Perform and maintain website backups
  • Monitor and adjust audio/video systems for optimal performance.
  • Document and communicate system issues with staff and vendors.
  • Recommend and implement system performance improvements.
  • Perform other duties as assigned.

Education and/or Experience

  • Associate's degree in Information Technology or related field preferred.
  • Equivalent work experience in technical support and web management will be considered.

Skills and Qualifications

  • Excellent verbal and written communication skills.
  • Proficiency in MS Office Suite.
  • Strong problem-solving and customer service skills.
  • Knowledge of LAN systems and help desk operations.
  • Experience with audio/video systems and web content management.

Work Hours

Full-time, 40 hours per week. Monday through Friday, typically morning and afternoons, with some evenings and weekends as needed.

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